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Do you have questions or concerns about creating a new account on Please visit our FAQs page for a list of helpful answers to common questions, or contact our friendly, knowledgeable customer service representatives at

If you are purchasing books on behalf of a library, bookstore, or other business customer, please place your order directly with our customer service department by phone, fax, or email, so that we can personally ensure that your discount, billing, and shipping preferences are processed correctly.
Phone: 1-800-253-7521 ~ Fax: 616-459-6540 ~ Email:
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Do you represent a library or bookstore? You may be entitled to substantial discounts when you shop Contact for more information about our courtesy discounts and billing for trade stores and libraries.
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Planning on ordering multiple times, but don't want to re-enter payment information every time? Call 800-253-7521 or email to request our Bill-To feature for your account.