Returns Policy

Within 30 days of receipt of your order, you may return any book in its original condition for a full refund (or credit to your account). Please note that we can process returns and refunds only for items purchased from eerdmans.com.

Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. If you do not have your packing slip, please indicate this information and the order number on a separate piece of paper. Please use a prepaid, secure, and traceable method, such as Fed-Ex or UPS, for shipment.

Eerdmans.com will not pay for return shipping charges unless we have made a shipping error or the book is damaged or defective. If this is the case, please call our Customer Service department at 800-253-7521 for a call tag.

Send the package to the following address:

Eerdmans Publishing Company
ATTN: Returns
716 Airtech Parkway
Plainfield, IN 46168

For information about our returns policies for retailers, libraries, churches, and schools, please contact our sales department at 616-459-4591.

Please note: Books on Demand and remaindered titles are not returnable unless defective.

 

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