Ordering Information

Business hours: Monday – Friday 8:00 am-5:00 pm EST
Order Inquiries: customerservice@eerdmans.com

WHOLESALE CUSTOMERS
Email customerservice@eerdmans.com or call 800-253-7521.

PLEASE EMAIL YOUR ORDERS to customerservice@eerdmans.com and include your Eerdmans account number, your purchase order number, the book number (ISBN), author, title, and list price for each book. For information regarding a specific order, contact the Customer Service Department, 800-253-7521.

BACK-ORDERS AND SHIPPING: If a book is not in stock at the time you place your order, we will back-order it and ship it as soon as it becomes available. Back-orders will be billed at the price in effect at the time of shipping.

REVIEW COPY REQUESTS should be made directly to the Eerdmans Publicity Department. Click here to read more about our review copy requests or email publicity@eerdmans.com.

EXAM AND DESK COPY REQUESTS: If you are considering using one of our titles as a textbook for classroom use, you may review our exam and desk copy policies and make your request at www.eerdmans.com/textbook-request. We reserve the right to refuse any examination copy request. 

EERDMANS DIGITAL CONTENT: Eerdmans titles are available as ebooks for library purchase through EBSCO, ProQuest, Odilo, and other databases. Individuals can purchase titles through a growing number of retail partners, including Amazon, Google, and Barnes & Noble.

Shipping & Returns

Claims Policy:

Claims for damaged or defective books must be submitted within 15 days of receipt. Please contact our Customer Service department at 1-800-253-7521 or customerservice@eerdmans.com. There is no need to return damaged or defective books.

Returns Policy:

Any book* still in print may be returned within 12 months of the invoice date for credit to the customer account. Invoice must be included. Please ship to our warehouse address in Dulles, VA using a prepaid, traceable carrier like FedEx or UPS. *Damaged or print-on-demand titles will not be accepted.

Ship Returns To:

EERDMANS PUBLISHING
ATTN RETURNS
22841 QUICKSILVER DR
DULLES, VA 20166

Back-Orders

• If a book is not in stock at the time you place your order, we will back-order and ship it as soon as it becomes available. Backorders are billed at the rate in effect at the time of shipping.

International Orders

• Some books featured on eerdmans.com may not be available from Eerdmans in all parts of the world. If you order a book for which we do not hold rights in your country, you will be notified in your e-mail invoice (the second and final e-mail you receive after placing an order on eerdmans.com).

International Distributors (Canada and Europe)

US General Market Representation

UK and Ireland Representation

Lion Sales Services
Andrew Wormleighton, Director
+44(0)7775 807933
Email: andrew@lionsalesservices.com