Ordering Information

Ordering Information


Business hours: Monday – Friday 8:00 am-5:00 pm EST
Order Inquiries: customerservice@eerdmans.com

WHOLESALE CUSTOMERS
Email customerservice@eerdmans.com or call 800-253-7521.

PLEASE EMAIL YOUR ORDERS to customerservice@eerdmans.com and include your Eerdmans account number, your purchase order number, the book number (ISBN), author, title, and list price for each book. For information regarding a specific order, contact the Customer Service Department, 800-253-7521.

BACK-ORDERS AND SHIPPING: If a book is not in stock at the time you place your order, we will back-order it and ship it as soon as it becomes available. Back-orders will be billed at the price in effect at the time of shipping.

REVIEW COPY REQUESTS should be made directly to the Eerdmans Publicity Department. Click here to read more about our review copy requests or email publicity@eerdmans.com.

TEXTBOOK EXAM COPY POLICY: If you are considering one of our books as a required textbook in one of your courses, you may request a free examination copy at www.eerdmans.com/textbook-request. One free exam copy per title, per professor, may be requested. Select reference titles and Eerdmans commentaries may not be available as examination copies. We reserve the right to refuse any examination copy request. For more information on textbook adoption, contact Natalie Kompik at 616-234-0515 or nkompik@eerdmans.com.

EERDMANS DIGITAL CONTENT: Eerdmans titles are available as ebooks for library purchase through EBSCO, ProQuest, Odilo, and other databases. Individuals can purchase titles through a growing number of retail partners, including Amazon, Google, and Barnes & Noble.

Shipping & Returns

Claims Policy:

Claims for damaged or defective books must be submitted within 15 days of receipt. Please contact our Customer Service department at 1-800-253-7521 or customerservice@eerdmans.com. There is no need to return damaged or defective books.

Returns Policy:

Any book* still in print may be returned in its original condition for credit to the customer account. Please include the packing slip with any return and ship via a prepaid, traceable carrier such as FedEx or UPS. *Print-on-demand and out-of-print titles will not be accepted.

Ship Returns To:

EERDMANS PUBLISHING
ATTN RETURNS
22841 QUICKSILVER DR
DULLES, VA 20166

Back-Orders

  • If a book is not in stock at the time you place your order, we will back-order and ship it as soon as it becomes available. Backorders are billed at the rate in effect at the time of shipping.

International Orders

  • Some books featured on eerdmans.com may not be available from Eerdmans in all parts of the world. If you order a book for which we do not hold rights in your country, you will be notified in your e-mail invoice (the second and final e-mail you receive after placing an order on eerdmans.com).

International Distributors (Canada and Europe)

Canada

*Fitzhenry and Whiteside
195 Allstate Parkway
Markham, Ontario L3R 4T8
tel: 905-477-9700
toll free: 1-800-387-9776 (Canada only)
email: bookinginfo@fitzhenry.ca
www.fitzhenry.ca

* Exclusive distributor

United Kingdom and Europe

*Marston Book Services Ltd.
160 Eastern Avenue
Milton Park
Oxfordshire OX14 4SB
United Kingdom
tel: +44 (0) 1235 465500
email: direct.enquiries@marston.co.uk
www.marston.co.uk

US General Market Representation

Midwest
Fujii Associates
636-528-2546
www.fujiiassociates.com


New England, Mid-Atlantic, and Southeast
Como Sales, Inc.
508-293-1503
www.comosales.com

West and Southwest
Imprint Group West
800-738-3961
www.imprintgroupwest.com